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Why Automated Testing Software Don’t Work as Expected?

Aliya Khan

Due to increased focus on digitization, faster time-to-market, the need for cost optimization and high quality, test automation is critical today. While automated testing software has existed for several decades, most organizations still struggle to get the desired results. If you’re wondering why most automated software testing tools fail to perform as expected, then here’s the answer.

Why is Test Automation Unsuccessful at Large?

Lack of Skilled Resources

85-90% of the testers in the world are manual testers. They understand the domain and application under test exceptionally well and also have a testing mind-set. However, they lack skills like automation programming.

On the other hand, only 10-15% of the functional testers are automation engineers. These automation engineers follow a process that is like any development process – they have focus on architecture/ robust design for better maintainability, they also know Java, C# or any other programming language, they follow object oriented approach for better re-usability, etc. These skills are required to use an automated testing software effectively. However, they are not easy to find and there is a large gap in demand and supply.

Another challenge is that although automation engineers are well-versed with programming, they rarely acquire the mind-set of a good tester. On the other hand, it is time-consuming and effort-intensive to train manual testers in automation and programming. Often, even after training is provided, they rarely acquire a programming mind-set.

Due to these challenges, most organizations struggle to bridge the gap between functional/ domain knowledge and programming skills. Companies tend to make compromises since they cannot find a way to achieve both these objectives.

Heavy Investment

Conventional test automation processes demand huge rework costs. Automation teams largely follow the waterfall or iterative approach of requirements analysis, test case documentation, manual execution, building the framework, executing tests as they get automated. They find issues during execution then make changes to the framework to adapt to the application under test.  This entire process is experimental and goes on until the automation suite is complete and stable. Hence, the development process takes its own time. A lot of back and forth is needed until the first stable automation suite is ready. However, by the time this happens, the AUT has moved on and hence, most companies start relying on manual testing while automation catches up. This cycle continues and automation always lags behind. And hence, the fundamental objective of test automation is seldom met.

Companies end up investing time, cost and efforts to make automation work and yet it is delivered late in the cycle and doesn’t produce the desired ROI. Also, most software testing tools fail to automate complex scenarios such as regression testing in agile. Companies end up shifting focus from the strategic objective of accelerating testing to making the automation work.

If you too are facing these challenges, then the automated testing software by Qualitia is the solution to all your worries. Its script-less nature eliminates the need for programming, thereby enabling manual testers, developers, SMEs, business analysts and business users to contribute to automation. Qualitia helps you increase productivity of your team by 5 times, thereby reducing costs significantly and reducing time-to-market by 70%.

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